Effective Telephone On Hold Programs are definitely worth their “wait!”
When the phone lines are busy the best way to reduce caller hang-ups and cranky customers is to have an On Hold program that informs and entertains.
Don’t give them the “silent treatment”! If you leave callers hanging in deadly silence they’ll think you couldn’t give a rat’s bottom for their business. Don’t bore them senseless with ghastly chimes or computer generated “classics”. And if you play music or a radio you’ll be liable for annual fees to APRA and PPCA.
Media Group, the business audio specialists, are expert in creating Telephone On Hold programs that are proven to be effective at keeping callers happy on the line.
Find out more at the Media Group website. www.mediagroup.com.au
Better still, get a sample. A free on hold message written, professionally voiced and produced just for you. For your Free On Hold message visit http://www.mediagroup.com.au/free-on-hold-message
Tags: Onhold, Audio, Telephone, Telephone Onhold
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