The Importance of After Hours Messages
Every lead is a potential conversion, and customers will contact you outside your business hours from time to time.
A professional after hours message tells callers your operating hours and asks them to leave a message or call back, so no opportunity slips away while you're closed.
What Your After Hours Message Does
Shares your hours
Callers know exactly when you're open and when to call back.
Captures messages
Clear instructions encourage callers to leave a message instead of hanging up.
Sounds professional
A trained voice keeps your brand sounding polished, even after you've gone home.
Why a Professional Audio Production?
A staff member could record the message, but most people sound monotone on a recording. A professional voice artist is trained to sound interesting and captivating, so your callers actually listen.
We can also use the same voice artist across all your telephone messages, including your on hold messages, auto attendant and queue messages, for real continuity in your audio advertising.
How It Works
- Brief: tell us your hours and what callers should do after hours.
- Script: send your own script, or our in-house writers can draft one for you to review.
- Voice: choose from our professional Australian voice artists, male or female.
- Music: add a licence-free track from our on hold music library if you like.
- Delivery: we produce your message in the file format your phone system needs.
The Complete Service
- 6 acoustically designed and built recording studios
- In-house scriptwriters, voice over artists and audio engineers
- Many years producing after hours messages that make an impression
- Fast turnaround times
Get a Free No Obligation Quote
Like the sound of our after hours messages? Media Group offers a range of phone message packages, or we can produce a once-off audio production. Whatever your audio production needs, we can do it.
Get a free online quote Request a free demo
After Hours Messages FAQ
What should an after hours message include?
Your business name, your opening hours, and what callers should do next, such as leaving a message, calling back or visiting your website.
Will it work with my phone system?
Yes. We supply the recording in the file format your phone system or provider needs, whether it's a traditional PBX, a hosted or cloud system, or VoIP.
Can I supply my own script?
Yes. Send us your script and we'll record it as written or suggest small tweaks. Or our copywriters can write it from your brief.
